Frequently asked questions

Here are straightforward answers to the questions we are asked most. They are general guidance for houses in England, not legal or planning advice for your specific home. Rules change and every property is different, so always check with your architect, the council or the Planning Portal (planningportal.co.uk) before you go ahead.

Planning and permissions

Do I need planning permission for an extension?

Not always. Many single-storey extensions on houses can be built under "permitted development", which allows certain work without a planning application, as long as it stays within set limits on size, height and position. As a general example, a single-storey rear extension can usually go back up to 3 metres from the original rear wall of a semi-detached or terraced house, or 4 metres for a detached house. Larger single-storey rear extensions (up to 6 or 8 metres) may be possible through a "prior approval" application, where the council consults your neighbours. Two-storey extensions, side extensions and anything outside the limits usually need full planning permission. Permitted development does not apply to flats or maisonettes.

Do I need planning permission for a loft conversion?

Often not. Many loft conversions on houses fall under permitted development, provided the extra roof space stays within the limits (40 cubic metres for terraced houses and 50 cubic metres for detached and semi-detached houses, including any previous roof extensions), does not go higher than the existing roof, and meets other conditions, such as no balconies and no dormer on a roof slope facing the road. Rooflight conversions often need no planning permission at all. Larger dormers, mansards and roof changes at the front usually need planning permission.

When do permitted development rights not apply?

They are restricted or removed in some cases, for example in conservation areas, for listed buildings, for flats and maisonettes, and where the council has made an "Article 4 direction" removing rights for certain streets. Some homes also had their rights removed when they were built. Always check with your local council.

How can I be sure my project is permitted development?

You can apply to the council for a Lawful Development Certificate. It is not compulsory, but it gives you written confirmation that the work is lawful, which is useful when you come to sell or remortgage. It is often worth getting one before work starts.

How long does planning take?

Councils aim to decide most householder planning applications within 8 weeks of the application being validated. Prior approval for larger rear extensions has a 42-day period. Allow extra time for preparing drawings beforehand, and bear in mind that some applications take longer.

Do I need building regulations approval?

Yes, for almost all extensions and every loft conversion, even if you do not need planning permission. Building regulations cover structure, fire safety, insulation, drainage, ventilation and safe stairs. Approval comes from the council's building control team or a registered building control approver, who will inspect the work at key stages and issue a completion certificate at the end. Keep this certificate safe, as you will need it when you sell.

Party walls and neighbours

What is a party wall agreement?

The Party Wall etc. Act 1996 applies in England and Wales when building work affects a wall or boundary you share with a neighbour, or when you dig foundations close to their property. Typical examples are cutting steel beams into a shared wall for a loft conversion, building on the boundary line, or digging foundations for an extension near next door.

What do I need to do?

You (the homeowner) must serve written notice on the affected neighbours before work starts: generally at least two months before for work on a shared wall, and at least one month before for nearby excavation. Your neighbour can agree in writing, or dissent. If they dissent or do not reply within 14 days, a party wall surveyor (or one for each side) is appointed to agree a "party wall award" setting out how the work will be done. Talking to your neighbours early, before notices arrive, usually makes everything go more smoothly.

Who pays for the party wall surveyor?

Normally the person carrying out the work pays reasonable surveyor costs for both sides. Your architect or a party wall surveyor can explain what applies to your project.

Timescales

How long will my project take?

It depends on the size and type of work. Time on site is only part of it: drawings, planning, structural calculations and party wall matters come first and can take several months. We give you a realistic programme with your quote.

When can you start?

That depends on our current workload and on your approvals being in place. Get in touch early, even before your drawings are finished, so we can plan ahead together.

Can I stay in my home during the work?

For most extensions and loft conversions, yes, though there will be some disruption, especially when the extension is opened up into the house or the new staircase goes in. For big refurbishments it is sometimes easier to move out for part of the job. We will talk this through honestly before we start.

Quotes and costs

How do your quotes work?

We start with a visit to see your home and understand what you want. If you have drawings, we price from them; if you do not have drawings yet, we can give you an idea of what to expect and suggest next steps. You then receive a written quote setting out the work included.

Is the quote free?

Yes. Both the home visit and the quote are free, and there is no obligation.

How much does an extension or loft conversion cost?

It really depends on size, design, specification and what is involved structurally, which is why we price from drawings after a visit.

What is not usually included in a builder's quote?

Items such as architect's and structural engineer's fees, planning and building control fees, party wall surveyor costs, and sometimes kitchens, bathroom fittings or flooring chosen by you are often separate. We will make clear what is and is not included in yours.

About working with us

Which areas do you cover?

We are based in West London and work across London and the surrounding areas. Places we work in include Southall, Ealing, Hayes, Hillingdon, Uxbridge, West Drayton, Harrow, Greenford, Northolt and Hounslow. If you are not sure whether we cover you, just ask.

Are you insured?

Yes. Fully insured, with public liability and employer's liability cover. Certificate available on request.

Do you offer a guarantee?

Yes. Every project comes with our 2-year workmanship guarantee. Where suitable, we can arrange 10-year structural cover through a third-party insurance-backed policy. We will only offer this where the policy is actually in place for your project.

Who will be working on my home?

The work is carried out by our core team of 8 people, working alongside trusted subcontractors. Every client is assigned a project manager as their day-to-day contact.

How do contracts and payments work?

Everything is agreed in a written contract before work begins. A deposit is only taken once the contract is signed and work is starting, and stage payments are agreed with you up front.

Still have a question?

Call us on 07774 466430 or send us a message and we will get back to you.

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